Our Factory

Learn about our factory and visit

Address:Haiyan County, Zhejiang, China.

E-mail:sales05@insoulhousehold.com
Tel:19564006177

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1.How can i get the sample?
If you need samples, we can make as per your request. The samples available for free. And you should pay for the transportation freight.
2.Can we have our Logo or company name to be printed on your package?
Sure. Your Logo can be putted on the package by printing or sticker.
3.How do you control your quality?

1)Established a procedure to check products at all stages of the manufacturing process.
2)100% inspection in assembly lines to ensure they consistently achieve the required quality levels.

4.Do you offer free samples?
we provide free samples, but the freight charges is taken by customers.
5.How many days can you send samples to us?
Within 5 days after your confirmation.
6.Can the customer choose the colors?
Yes, we will offer you a film book to choose the color.
7.What kinds of payment methods do you accept?
Usually we accept 30% as deposit and the balance is before shipment.
8.What is your delivery time?
Normally our delivery time is within 15-20days after receiving your deposit Exact production time depends on real quantity of the order.
9.Do you offer installation instructions?
Yes, we have both drawing instruction and video.
10.Can we be your distributor?
We accept only one distributor in one area, pls contact Insoul team to confirm.
11.Can your wall panel be used in wet and hot or cold situations?
Yes, our panel can be used in the bathroom, and have good performance during -20℃ to 80℃.
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS